Why More Supply Chain Visibility Doesn’t Guarantee Greater Resilience Artwork

Resilient Supply Chain — How Leaders Keep Business Moving

Resilient Supply Chain is for supply chain, operations, procurement and technology leaders who need practical ways to manage disruption, reduce risk and keep business moving.

Each Monday, technology and sustainability analyst, keynote speaker and former SAP Global VP Tom Raftery speaks with the executives, operators, founders and innovators redesigning how goods, information and decisions move through global supply chains.

These are candid conversations about what works in practice—not polished PR narratives or vague predictions. Guests explain how they are responding to supplier failures, geopolitical shocks, volatile costs, capacity constraints, changing regulations and rising pressure to improve both performance and sustainability.

The podcast examines:
Faster planning and decision-making under uncertainty
Supplier risk, sourcing strategy and business continuity
AI, automation, visibility and operational intelligence
Warehousing, logistics and fulfilment performance
Scope 3 emissions, circularity and responsible sourcing
The systems, incentives and organisational changes needed to turn data into action

The central question is simple: what helps a supply chain withstand disruption, adapt quickly and continue serving the business?

New episodes are published every Monday at 7am CET. Resilient Supply Chain+ subscribers also receive bonus analysis, highlights and briefings on emerging industry trends.

Follow Resilient Supply Chain for practical lessons from the people solving real operational problems—and building supply chains that perform when conditions do not go to plan.

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Resilient Supply Chain — How Leaders Keep Business Moving

Why More Supply Chain Visibility Doesn’t Guarantee Greater Resilience

September 14, 2026 • Tom Raftery • Season 2 • Episode 140

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More supply-chain data does not automatically produce better decisions. Digital systems can expose risk, but they can also reproduce the same governance failures, blind spots and weak assumptions already embedded in the operation.

My guests today are Lara Schilling, Assistant Professor of Supply Chain Management at the Technical University of Denmark, and Professor Stefan Seuring, a long-time researcher in sustainable supply chains. Their latest paper used 52 conversations from this podcast as its dataset, examining how technologies including AI, IoT and blockchain connect with supply-chain sustainability and risk.

We look at why visibility is only the beginning, why failure stories are so hard to find, and why even academic research can become skewed towards positive outcomes. We also examine what leaders may be missing when indicators look reassuring, what happens when digital investments are judged at implementation rather than over time, and why the question “visibility to whom?” matters more than it first appears.

Listen now to understand what separates useful supply-chain visibility from expensive digital capability that fails to improve decisions.

If disruption hit tomorrow, would you know where your supply chain was most exposed? In 15 minutes my free scorecard helps you assess 27 resilience statements, calculate your score, and turn the result into three priorities and a 30 day action plan. You can download the scorecard free at tomraftery.com/scorecard.

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I help leaders understand the forces reshaping global supply chains, from geopolitical disruption and climate risk to AI and real-time decision-making.

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