The Real Supply Chain Bottleneck Isn’t AI. It’s Integration Artwork

Resilient Supply Chain — How Leaders Keep Business Moving

Resilient Supply Chain is for supply chain, operations, procurement and technology leaders who need practical ways to manage disruption, reduce risk and keep business moving.

Each Monday, former SAP Global VP and technology futurist Tom Raftery speaks with the executives, operators, founders and innovators redesigning how goods, information and decisions move through global supply chains.

These are candid conversations about what works in practice—not polished PR narratives or vague predictions. Guests explain how they are responding to supplier failures, geopolitical shocks, volatile costs, capacity constraints, changing regulations and rising pressure to improve both performance and sustainability.

The podcast examines:
Faster planning and decision-making under uncertainty
Supplier risk, sourcing strategy and business continuity
AI, automation, visibility and operational intelligence
Warehousing, logistics and fulfilment performance
Scope 3 emissions, circularity and responsible sourcing
The systems, incentives and organisational changes needed to turn data into action

The central question is simple: what helps a supply chain withstand disruption, adapt quickly and continue serving the business?

New episodes are published every Monday at 7am CET. Resilient Supply Chain+ subscribers also receive bonus analysis, highlights and briefings on emerging industry trends.

Follow Resilient Supply Chain for practical lessons from the people solving real operational problems—and building supply chains that perform when conditions do not go to plan.

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Resilient Supply Chain — How Leaders Keep Business Moving

The Real Supply Chain Bottleneck Isn’t AI. It’s Integration

March 23, 2026 • Tom Raftery • Season 2 • Episode 112

0:00 | 40:44

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If your AI strategy can’t show hard ROI, it’s not a strategy at all. And if your supply chain still runs on phone calls, emails, and patchy partner data, resilience is weaker than it looks.

In this episode, I’m joined by JP Wiggins, CEO of 1Logtech, co-founder of GLog which became Oracle Transportation Management, co-founder of 3G TMS, and a former SAP transportation leader. JP has spent decades in logistics, transport, and TMS, so when he says the real bottleneck in supply chain resilience isn’t intelligence but integration, it’s worth paying attention.

We break down why so many firms are still chasing AI headlines while the real work sits lower down the stack: clean data, connected trading partners, and operational visibility that actually works when disruption hits. You’ll hear why AI in supply chain is “a tool, not a strategy”, and why boards demanding an AI plan without hard ROI are often asking the wrong question.

You might be surprised to learn that integrating a single carrier can still take three months and cost around $10,000 in dev work. We also get into the absurd but revealing story of “FOB” meaning not Free On Board, but “fruit on bottom”, a perfect example of why supply chain visibility, data normalisation, and logistics integration are still such stubborn problems. And yes, we talk about why modern supply chain resilience still collapses into manual check calls far more often than anyone likes to admit.

🎙️ Listen now to hear how JP Wiggins and 1Logtech are rethinking supply chain resilience, visibility, data, and logistics integration.

If disruption hit tomorrow, would you know where your supply chain was most exposed? In 15 minutes my free scorecard helps you assess 27 resilience statements, calculate your score, and turn the result into three priorities and a 30 day action plan. You can download the scorecard free at tomraftery.com/scorecard.

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