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Resilient Supply Chain — How Leaders Keep Business Moving

Resilient Supply Chain is for supply chain, operations, procurement and technology leaders who need practical ways to manage disruption, reduce risk and keep business moving.

Each Monday, technology and sustainability analyst, keynote speaker and former SAP Global VP Tom Raftery speaks with the executives, operators, founders and innovators redesigning how goods, information and decisions move through global supply chains.

These are candid conversations about what works in practice—not polished PR narratives or vague predictions. Guests explain how they are responding to supplier failures, geopolitical shocks, volatile costs, capacity constraints, changing regulations and rising pressure to improve both performance and sustainability.

The podcast examines:
Faster planning and decision-making under uncertainty
Supplier risk, sourcing strategy and business continuity
AI, automation, visibility and operational intelligence
Warehousing, logistics and fulfilment performance
Scope 3 emissions, circularity and responsible sourcing
The systems, incentives and organisational changes needed to turn data into action

The central question is simple: what helps a supply chain withstand disruption, adapt quickly and continue serving the business?

New episodes are published every Monday at 7am CET. Resilient Supply Chain+ subscribers also receive bonus analysis, highlights and briefings on emerging industry trends.

Follow Resilient Supply Chain for practical lessons from the people solving real operational problems—and building supply chains that perform when conditions do not go to plan.

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Resilient Supply Chain — How Leaders Keep Business Moving

Harnessing AI, Data, and Technology for Smarter, Sustainable Supply Chains

December 16, 2024 • Tom Raftery / Kayla Broussard • Season 2 • Episode 47

0:00 | 37:54

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In this episode of the Sustainable Supply Chain podcast, I sit down with Kayla Broussard, CTO for the Consumer and Travel Market at Kyndryl, to explore how data and technology are reshaping supply chains to be more resilient, efficient, and sustainable.

Kayla walks us through some of the biggest challenges in supply chains today, from waste generated by defective products and discarded materials to fragile global networks vulnerable to disruption. She explains how technologies like AI, machine learning, blockchain, and digital twins are being deployed to address these challenges, creating smarter, more connected supply chains.

We dive into real-world examples from industry leaders like Walmart, Unilever, Tesla, and Procter & Gamble, examining how data-powered strategies are reducing food waste, optimising transport routes, and improving resource efficiency. Kayla also shares insights into the often-overlooked environmental cost of managing data itself and offers practical tips for companies to reduce their digital carbon footprint.

One standout theme in our conversation is the concept of treating data as a product. Kayla discusses how this approach enables companies to foster better collaboration and drive innovation by making data more accessible and actionable across their supply chain ecosystems.

We also touch on emerging technologies like private 5G networks, IoT devices, and AI-driven automation, which are enhancing visibility and efficiency across the supply chain. Kayla wraps up with actionable advice on key metrics—such as carbon footprint and energy consumption—that organisations should track to align their supply chain strategies with sustainability goals.

If you're keen to understand how to harness data and technology to future-proof your supply chain, this is an episode you won't want to miss.

Find out more about Kayla Broussard on LinkedIn here.

If disruption hit tomorrow, would you know where your supply chain was most exposed? In 15 minutes my free scorecard helps you assess 27 resilience statements, calculate your score, and turn the result into three priorities and a 30 day action plan. You can download the scorecard free at tomraftery.com/scorecard.

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I'd like to sincerely thank this podcast's generous Subscribers:

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🎤 Looking for a keynote speaker on supply chain resilience, AI, and sustainability?
I help leaders understand the forces reshaping global supply chains, from geopolitical disruption and climate risk to AI and real-time decision-making.

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